Tools
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Overview
To create a seamless and trustworthy user experience with your AI app in Slack, here are the essential best practices:
- Content Disclaimers: Always inform users when content is AI-generated and include any necessary disclaimers to highlight potential inaccuracies.
- Gather Feedback: Collect user feedback, whether through simple thumbs-up/thumbs-down reactions or more detailed input, to improve your app’s responses.
- Cite Sources: Ensure your app provides clear references for any external information or sources it uses, building trust with users.
- Smooth Onboarding: Guide first-time users with clear next steps (e.g., signing in or agreeing to terms) but avoid repetitive prompts once they’re onboarded.
- Media Support: Let users know what types of media the app supports and provide helpful messages if unsupported media is uploaded.
- Formatting: Use Block Kit for complex responses and Slack’s mrkdwn for simpler ones to ensure correct display formatting.
- Graceful Error Handling: Provide clear error messages and status updates if something goes wrong, so users know what to expect.
- Use App Home: Leverage the app home to share important settings and let users easily adjust configurations.
For more detailed information, check out the full AI app best practices documentation.
Key Benefits
Customer Benefits
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Technical Implementation
Demo Video
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